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vCOPS login headache

hi I am using domain account to log in to my 3 vCenters.Now vCOPS was installed and I am using my same AD account to login to VCOPS for instance charlie.richard but when I login to my...

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Re: vCOPS login headache

we've seen that with other clients, but it hasn't yet been determined with 100% certainty what's causing it most likely, there're some connection issues with one/more of your VCs upon login, vc ops...

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Re: vCOPS login headache

interesting.... where do you want to get a log bundle from? my 3 vCenters? or VCOPS? I adding the one from VCOPS vApp-VCOpsSupport-2013.05.10-13-02-34-0500 BTW I forgot I am using 5.6

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Re: vCOPS login headache

look at the log files in:Analytics_VM.ZIP    \local\log\adapters\VMwareAdapter they are flooded with different type of connection errors - connection_refused, certificate issues etc. (mostly from...

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Re: vCOPS login headache

Hi, the one thing I would try not to do is to keep clicking, because each time you click you are interrupting the authentication process, and as you have 3 VCs and each one has to be addressed and...

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Re: vCOPS login headache

I don't keep on clicking I click tries to authenticate I wait and nothing happens sometimes I start doing something else and after some time I check and I see never log in to VCOPS so I just click once...

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Re: vCOPS login headache

Ok, I have to wait sometime on our class build, and I have seen delegates clicking and it takes forever to get through the authentication stage, I would then check my certificates, because there are a...

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Re: vCOPS login headache

@escapem2, can we do the following:----------1) Stop the VC Ops services from admin_ui2) login to the UI_VM, go to "/data/vcops/log" and backup the logs to a safe location (move them to another...

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Re: vCOPS login headache

thanks a lot for the follow up.... I will do it ASAP.... something else I was thinking I don't know if it's worth trying is to test log in just having one VC at a time...right now I have 3 VCs in my...

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Re: vCOPS login headache

yes, it's worth checking that as well

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Re: vCOPS login headache

I tried removing one VC at a time Now when I try to add any of them back I get this Unable to connect to vCenter Server. Details: UUID is not available for a registered vCenter vCenter - VC_NAME...

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Re: vCOPS login headache

Ok...what did you do exactly?and how was the registration done at the first time?  it should all be always done from the Admin-ui, and not from adapter-management in custom-ui...checkout this post...

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Re: vCOPS login headache

hi guysAt the end had another issue with my VCOPs 5.6 so I ended up installing from scratch 5.7 and the login issue is now gone  Logins to the Dashboard are even faster

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Re: vCOPS login headache

glad to hear that

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Re: vCOPS login headache

hey guys just to let you know Some time later after updating to vCOPS 5.7 the login issue came back.... so I engaged Vmware. Resolution was increase memory size for Analytics VM from 9GB to 14 GB. I...

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Re: vCOPS login headache

I don't quite understand - does the memory increase actually solved the issue or you are going to test it for some time and post back here the results? Thanks,Alex D.

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Re: vCOPS login headache

for now it's working fine....I will have to continue monitoring just to be sure ti will continue working

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Re: vCOPS login headache

Yes, the 5.7 and 5.7.1 seem to use a bit more memory than 5.6.I hope the issue will be solved

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